TERMS OF SERVICE – VID2PLAYBLE

Last Updated: March 2026

These Terms of Service (the “Terms”) constitute a legally binding agreement between Applifters spółka z ograniczoną odpowiedzialnością /limited liability company/ with its registered seat in Gdynia, Olimpijska 2, 81-538 Gdynia, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for Gdańsk - Północ, VIII Commercial Division of the National Court Register, under KRS number 0000923878, NIP: 5862372943, REGON: 520042160, share capital PLN 5,000.00; (“Company,” “Applifters”, “we,” “us,” or “our”) and any natural or legal person who registers for, accesses, or uses the vid2playble SaaS platform (the “Service,” as defined below) (“Customer,” “you,” or “your”). By clicking “I agree,” creating an account, signing a relevant order or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

  1. Definitions
  1. Account” means the Customer account created on the Service.
  2. Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.
  3. Authorized User” means an employee, contractor, or agent of Customer who is authorized to access and use the Service under Customer’s Account.
  4. Confidential Information” means all non-public information including, without limitation, these Terms, any Order, Service and its functioning, any information relating to the business, products, affairs and finances of either Party or relating to its service, games (including relevant code/software), processes, know-how, users, suppliers, agents or distributors, whether provided by the disclosing party or which has already come or which comes to the knowledge of the other party, and whether in written, electronic, visual, digital or other tangible or intangible form.
  5. Customer Content” means information, music, sound, photographs, graphics, messages, videos, images, audio, text, data, or other materials uploaded to or processed through the Service by Customer or its Authorized Users.
  6. Documentation” means any user guides or technical specifications made available by the Company.
  7. Fees” means the subscription, transactional, or other fees payable by Customer for the Service, as specified at checkout or in an Order.
  8. Order” means (i) an online purchase process completed via the Service; or (ii) a mutually executed ordering document referencing these Terms.
  9. Playable(s)” means interactive, digital content for promotional purposes on mobile platforms created by Customer through using the Service.
  10. "Service" means the hosted, cloud‑based software known as “vid2playble,” together with related APIs, dashboards, and Documentation, that enables Customers to convert video files into Playables.
  11. Third‑Party Services” means any products, services, or websites that are not owned or controlled by the Company.

  1. Eligibility; Account Registration
  1. Eligibility. You represent that (a) you are at least 18 years old and have legal capacity to enter into these Terms; (b) if you use the Service on behalf of an entity, you have authority to bind that entity; and (c) neither you nor your principals are located in a country subject to embargoes or listed on sanctions lists.
  2. Registration. To access the Service, you must create an Account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.
  3. You must promptly inform Applifters of any security breach or unauthorized use of your Account, including any loss, theft, or unauthorized disclosure of your password or credit card information. Applifters will assist in protecting your Account by resetting passwords or deactivating the Account as necessary. Applifters is not liable for any loss or damage due to your failure to safeguard Account credentials or from unauthorized use.
  4. Applifters reserves the right to suspend or terminate your Account at its sole discretion if it is used inconsistently with these Terms and Conditions or if misuse or fraudulent activity is suspected. Such actions may occur without prior notice.
  5. Subscription and Data Retention. Applifters reserves the right to remove data and user information from the Service for any Customer account that has not maintained an active subscription for a period of one year. Applifters is not obligated to retain such data beyond this period of inactivity.

  1. Subscription Plans; Fees; Payment Processing
  1. Subscription Plans. The Service is offered on a subscription basis. Plan tiers, limits, and features are described on the pricing page of the Service or in an Order. If specified in the Order, Company and Customer may agree to different payment options.
  2. Fees. You agree to pay all Fees in accordance with the applicable subscription plan or as specified in the Order. Fees are exclusive of taxes, which you shall pay where applicable. Except as expressly stated, Fees are paid upfront and are non‑refundable.
  3. Invoicing. Company will issue VAT invoices for the Fees in accordance with the subscribed plan or the applicable Order. Unless stated otherwise in the Order invoices are delivered by email to the billing contact listed in Customer’s Account.
  4. Payment Processing. Customer shall pay each invoice within 14 days from invoice date by wire transfer to the bank account designated by Company in the invoice. All payments shall be made in full, net of bank charges, set-off, counterclaim or withholding, except for any withholding tax that is required by law. If withholding applies, Customer shall (i) gross-up the payment so that Company receives the amount it would have received absent withholding, and/or (ii) provide a valid certificate of tax residence (and any other documents reasonably requested) enabling application of a reduced treaty rate; in such case Customer shall withhold only at the reduced rate and promptly deliver the official withholding tax certificate to Company. Fees are exclusive of VAT/sales/use taxes, which shall be added to the invoice and paid by Customer where applicable.
  5. Automatic Renewal. Subscriptions renew automatically for successive periods equal to the initial subscription term unless canceled before the end of the then‑current term. You may cancel anytime by giving Company a written notice, effective at the end of the current billing period.
  6. Late Payments. If any invoice is overdue, Company may suspend or terminate access to the Service upon prior notice if payment is not received within 7 days after such notice. Any late amounts may accrue default interest at the maximum rate permitted by applicable law.
  1. Free Trials and Promotions
  1. We may offer free trials or promotional subscriptions at our sole discretion. Free trials convert to paid subscriptions at the then‑current rate unless canceled before the trial ends. Additional terms may apply.

  1. License Grant; Restrictions
  1. License to Customer. Subject to these Terms and timely payment of Fees, Company grants Customer a limited, non‑exclusive, non‑transferable, non‑sublicensable right for Authorized Users to access and use the Service and Documentation solely for Customer’s internal business purposes within Client’s own internal marketing, user-acquisition or promotional campaigns relating to Client’s own products or services, during the subscription term, within the following fields of exploitation:
  1. saving in all techniques/systems/types the recording on any recording media;
  2. duplication of records in an unlimited number of copies;
  3. replacement of the media on which the works are fixed and the uploading recordings to the computers’ and servers of computer networks’ memory, also generally available on the Internet;
  4. multiple video and audio broadcasting, wired and wireless;
  5. public display;
  6. making entries to the memory of computers and servers of computer networks.
  1. Restrictions. Customer shall not (and shall not permit any third party to):
  1. store, copy, reproduce, republish, modify, upload, post, translate, scrape, rent, lease, loan, sell, distribute, transfer, transmit, display, decompile, reverse engineer, reverse assemble, decipher, or attempt to discover any programming or source code of the Service;
  2. sell, assign, sublicense, grant a security interest in, or transfer any rights in the Service, or create derivative works based on or commercially exploit the Service, except as expressly permitted in Agreement
  3. circumvent or disable any security or usage‑monitoring mechanisms;
  4. use the Service for purposes other than those specifically permitted herein or in violation of applicable laws, regulations, or third‑party rights;
  5. access the Service for competitive analysis or to build a competing product.
  1. Resale Restriction. Customer shall use the Service and every Playable generated therewith solely for Customer’s own internal marketing, user-acquisition or promotional campaigns relating to Customer’s own products or services. Except with Applifters’ prior written consent, Customer shall not (i) provide, sell, license, sublicense, assign, distribute or otherwise make available the Service or any Playables generated therewith (whether on a standalone basis or bundled with other materials) to any third party, or (ii) use the Service to create, develop or host Playables for, or on behalf of, any third party, including by operating any service-bureau, outsourcing, white-label or similar arrangement. Any attempted act in contravention of this subsection shall be null and void and shall constitute a material breach of these Terms.

  1. Customer Content
  1. Ownership. Customer retains all rights in Customer Content. Customer grants Company and its subprocessors a worldwide, royalty‑free license to host, process, reproduce, and display Customer Content as necessary to provide the Service and hereby represents and warrants that Customer has all the rights necessary to grant us such license. Customer is legally responsible for Customer Content uploaded, posted or stored in connection with your use of the Services. Applifters is not responsible for Customer Content. Customer is responsible for any Customer Content that may be lost or unrecoverable through your use of the Service. Customer is encouraged to archive their Customer Content regularly and frequently.
  2. Representations. Customer represents that it owns or has valid rights to all Customer Content and that processing such Content through the Service will not violate any law or infringe any third‑party rights (including privacy or intellectual property rights).
  3. You will not publish Customer Content that is:
  1. Pornographic, sexually explicit, or violent;
  2. Illegal or infringing on the intellectual property rights of others;
  3. Likely to cause harm or reasonably considered slanderous or libelous;
  4. In breach of another’s privacy.

YOU SPECIFICALLY ACKNOWLEDGE THAT APPLIFTERS SHALL NOT BE LIABLE FOR CUSTOMER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

  1. Deletion. Upon written request, Company will delete or anonymize Customer Content in accordance with its retention policies, subject to backup or audit obligations.
  2. The Customer hereby grants Applifters an irrevocable, non-exclusive, royalty-free, worldwide license to use the Customer’s name, trademarks, service marks, logos, and trade names (collectively, the “Client Marks”), as well as the Playable(s) developed using the Service, across various media formats and platforms for promotional and showcase purposes. This includes, but is not limited to, display on Applifters' websites, in digital portfolios, during presentations, and as part of public exhibitions, such as trade fairs and industry expos. The Customer also agrees that Applifters may utilize the Client Marks and the Playable(s) in perpetuity, without any requirement for additional permission or entitlement to financial compensation, benefits, or royalties, irrespective of the method or location of display. Applifters agrees to use the Customer’s name and logo in accordance with any brand guidelines provided by the Customer (if provided).
  3. The Customer acknowledges that due to the technical constraints of ad networks, particularly memory limits for Playable(s), their Customer Content may not be suitable for production or compression within these limits. If the provided assets exceed the size limitation, Customer may optimize them, which may include modifying, compressing, or omitting certain assets to comply with network restrictions, however as a result, the Playable(s) may not fully replicate the original game. It is explicitly understood that the Playable(s) might inherently differ from the original Game due to these constraints. The Customer accepts these adjustments as essential for delivery and agrees not to hold Applifters liable for any quality degradation or deviations from the original game.

  1. Data Protection and Privacy
  1. GDPR. To the extent Company processes personal data subject to the EU General Data Protection Regulation (GDPR) on behalf of Customer, the parties shall comply with the Data Processing Addendum (“DPA”) incorporated by reference.
  2. Privacy Policy. Use of the Service is also governed by our Privacy Policy, which explains how we collect and use personal data. Privacy Policy is available at https://playable.works/privacy-policy/.

  1. Third‑Party Services
  1. The Service may enable integrations with Third‑Party Services (including but not limited to payment processing). Your use of Third‑Party Services is subject to their terms and privacy policies, not these Terms. Company is not responsible for Third‑Party Services and disclaims all liability related thereto.
  2. Company may perform the Service directly or through its Affiliates or subcontractors, including third-party service providers engaged for hosting, infrastructure, processing, analytics, or other technical functions necessary for the operation of the Service.

  1. Intellectual Property
  1. Except for the limited rights expressly granted herein, Company and its licensors retain all right, title, and interest in and to the Service and all related intellectual property. No rights are granted by implication.
  2. All content available on our webpages, as well as all derivative works thereof, are owned by Applifters or other parties that have licensed their material or provided services to us. These materials are protected by copyright, trademark, trade secret, and other intellectual property laws. All Applifters trademarks, service marks, logos, slogans, and taglines are the exclusive property of Applifters. All other trademarks, service marks, logos, slogans, and taglines are the property of their respective owners. Except as expressly provided herein, nothing in these Terms shall be construed as granting any license or right to use any trademarks, service marks, logos, slogans, or taglines displayed on Applifters' websites without the express written permission of Applifters or the respective third-party owner.

  1. Confidentiality
  1. Each party agrees to protect the other party’s Confidential Information with reasonable care. Disclosure of Confidential Information is permitted only as required by law or necessary to fulfill obligations under Agreement. Within ten (10) days of termination, each Party shall return all Confidential Information to the rightful owner, where reasonably possible. Confidential Information shall be protected for the duration of Agreement and after its termination.
  2. The confidentiality obligations do not apply to:
  1. Publicly available information, unless made public due to a breach by the Party;
  2. Information disclosure required by law or court order;
  3. Disclosure to the Party’s managing or supervisory members, employees, advisors, statutory auditors, or attorneys, with the disclosing Party responsible for their actions as their own; or
  4. Disclosure with the prior written consent of the other Party.
  1. Each Party acknowledges that breach of this confidentiality provision may result in irreparable harm, entitling the other Party to seek injunctive relief in addition to other legal remedies.

  1. Warranties; Disclaimers
  1. Performance Warranty. Company warrants that the Service will perform materially in accordance with the Documentation. Customer’s sole remedy for breach of this warranty is for the Company to use commercially reasonable efforts to correct non‑conforming Service.
  2. Disclaimer. SERVICE OR ANY MATERIALS PROVIDED BY APPLIFTERS TO CUSTOMER IN ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, APPLIFTERS, ITS AFFILIATES, AND SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE IMPLIED BY COURSE OF DEALING OR TRADE USAGE OR PRACTICE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM THE SERVICE OR ANY MATERIALS OR CONTENT AVAILABLE ON OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE APPLIFTERS ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS.
  3. Ad Network Approval: Customer acknowledges that third-party ad networks may reject the Playable(s) during their review process or may ban the transmission of analytics. Applifters cannot guarantee acceptance of Playable(s) by all networks. Client acknowledges that changes in network policies or technical requirements may affect Playables performance. Applifters cannot guarantee flawless operation on all platforms at all times and shall not be liable for issues arising from network-specific limitations or compatibility changes. The Customer agrees that Applifters shall not be liable for any rejection or penalties resulting from the submission of Playables due to ad network policies.
  4. Server Availability: Applifters strives for uninterrupted service but cannot guarantee 100% uptime. The Customer acknowledges possible downtime and agrees Applifters is not liable for any resulting losses or damages.
  5. Browser Compatibility. Applifters ensures that the Service is optimized for use with the Chrome browser and recommends its use for the best experience. However, Applifters does not guarantee that the Service will operate flawlessly on other browsers. The Customer acknowledges that variations in performance and functionality may occur when using browsers other than Chrome, and Applifters disclaims all liability for any such discrepancies. It is the Customer’s responsibility to ensure compatibility when choosing to use the editor on alternative browsers. Applifters is not responsible for playback issues related to technical limitations of web browsers. Certain functionalities, including audio playback, may require user interaction due to browser-imposed restrictions. The Client acknowledges that such technical constraints are beyond Applifters' control and agrees that Applifters shall not be held liable for any discrepancies in Playable(s) performance arising from these restrictions.
  6. Device Compatibility. Applifters does not guarantee that the Playable(s) will function on all devices. Compatibility is contingent upon the device meeting these specified hardware requirements. The Customer acknowledges that discrepancies in Playable(s) performance may occur due to variations in device hardware and agrees that Applifters shall not be held liable for such inconsistencies.
  7. APPLIFTERS DOES NOT RECOMMEND THE USE OF THE SERVICE FOR HOSTING OF PERSONAL CONTENT AND SHALL NOT BEAR ANY SECURITY RISKS REGARDING BREACH OR DAMAGE TO ANY CLIENT CONTENT.
  8. APPLIFTERS MAKES NO REPRESENTATIONS THAT THE SERVICE IS APPROPRIATE OR AVAILABLE FOR USE IN ALL LOCATIONS. THOSE WHO ACCESS OR USE THE SERVICE  FROM JURISDICTIONS PROHIBITING SUCH USE, DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.

  1. Limitation of Liability
  1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL APPLIFTERS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS OR REVENUE, BUSINESS INTERRUPTION, LOSS OF INFORMATION, AND THE LIKE, INCURRED BY CUSTOMER ARISING OUT OF THE SERVICE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, IN NO EVENT WILL APPLIFTERS BE LIABLE FOR DIRECT DAMAGES IN EXCESS OF THE AMOUNTS PAID BY CLIENT TO APPLIFTERS DURING THE SIX-MONTH PERIOD IMMEDIATELY PRIOR TO THE TIME THAT THE CAUSE OF ACTION AROSE.
  2. Applifters shall not be liable for any consequences resulting from account blocking or rejection by analytics services or advertising networks, including any direct or indirect consequences beyond Applifters' control.
  3. Client’s Liability for Use of Service. Customer acknowledges and agrees that it assumes all liability in connection with the use of the Service. Applifters shall not be held responsible for any errors, omissions, or issues that arise as a direct or indirect result of the Customer’s actions or decisions made while using the Service. Customer shall be solely responsible for ensuring that the use of the Service complies with all applicable laws and regulations.

  1. Indemnification
  1. Customer shall defend, indemnify, and hold harmless Company and its Affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) Customer Content; (b) Customer’s breach of these Terms or applicable law; (c) gross negligence or willful misconduct by the Client; or (d) use of the Service in violation of law or third‑party rights.

  1. Feedback
  1. Customer might provide feedback on the functionality, usability, and overall quality of the Service. This feedback should be constructive and specifically aimed at aiding Applifters in enhancing the effectiveness and appeal of the Service. Feedback can be provided through standard electronic communication channels such as email or any other agreed-upon method.
  2. All reports, materials, information, ideas, concepts, feedback, and know-how provided by the Client to Applifters regarding the Service will be considered the exclusive property of Applifters. Applifters retains the right to use, modify, and incorporate such contributions into the Service or other projects, without any obligation or compensation to the Client.

  1. Term; Suspension; Termination
  1. Term. These Terms commence on the Effective Date and continue until all subscriptions have expired or been terminated.
  2. Suspension. Company may suspend access to the Service for (i) non‑payment; (ii) Customer’s violation of these Terms; or (iii) to prevent harm to the Service or third parties. Applifters reserves the right to determine, at its sole discretion, whether an account violates these guidelines. Violations may result in tracking Customer information and storing it to identify offending Customers. Offending Customers may be permanently banned from holding an account or using the Service. If Applifters reasonably determines that your account is being used for illegal or fraudulent activity, your account may be immediately terminated. We may also report such activities to law enforcement officials in the appropriate jurisdictions.
  3. Termination. Either party may terminate these Terms for material breach upon thirty (30) days’ written notice, unless the breach is cured within such period.
  4. Applifters reserves the right to terminate the Service towards Customer with immediate effect by providing written notice to the Customer if any of the following circumstances occur:
  1. The Customer fails to make any payment due under Agreement on the due date for payment and remains in default for not less than 10 business days after being notified in writing to make such payment.
  2. The Customer repeatedly breaches any of the terms of Agreement in such a manner as to reasonably justify the opinion that the Customer’s conduct is inconsistent with having the intention or ability to give effect to these Terms.
  3. The Customer is subject to any bankruptcy or insolvency proceedings, or if the Client makes an arrangement or composition with its creditors, or goes into liquidation, either voluntary (otherwise than for a bona fide amalgamation or reconstruction) or compulsory, or if a receiver or administrator is appointed over any of the Customer’s assets.
  1. Upon termination, Customer shall cease using the Service and pay any outstanding Fees. Sections intended to survive (including 6, 7, 9, 10‑13, and 16‑19) shall remain in effect.

  1. Governing Law and Jurisdiction
  1. Agreement and the rights and obligations of the Parties hereunder shall be governed by, construed and interpreted in accordance with the laws of Poland, irrespective of its rules governing conflict of laws;
  2. In the case of a dispute between the Parties regarding the validity, interpretation or performance of Agreement, the Parties agree to use its best efforts to resolve the dispute amicable within 30 days after one Party notifies the other Party that a dispute has arisen;
  3. If the Parties do not reach an amicable solution within 30 days after one Party is notified by the other Party that a dispute has arisen, the dispute will be resolved by a relevant court having jurisdiction over the registered seat of Company.

  1. Changes to the Service or Terms
  1. Company may modify the Service or these Terms at any time. Material changes will be notified via the Service or email at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
  2. Applifters reserves the right to modify or discontinue the Service, including any features or aspects related to the Service, with or without prior notice. The Customer acknowledges that while Company will strive to provide reasonable notice where possible, Company will not be liable for any changes or discontinuation of the Service. The Customer understands that they will not be entitled to any refund of fees or other compensation for such changes or discontinuation.

  1. Miscellaneous
  1. Non-Exclusivity: Terms shall not prevent Applifters from entering into similar agreements with third parties within the same area of business as the Customer, or from independently developing, using, selling, brokering, or licensing products and/or services which are similar to those provided under these Terms.
  2. Entire Agreement. These Terms, together with any Order and DPA, constitute the entire agreement between the parties and supersede all prior agreements.
  3. Severability. Should any part of these Terms be deemed unenforceable, the remainder shall continue to be valid and enforceable. Failure by us to enforce any provision of these Terms does not constitute a waiver of our rights.
  4. Waiver. Failure to enforce any provision shall not be deemed a waiver.
  5. Assignment. Neither party may assign these Terms without the other party’s prior written consent, except to an Affiliate or in connection with a merger, acquisition, or sale of substantially all assets.
  6. Force Majeure. Neither party shall be liable for failure to perform due to events beyond its reasonable control.

  1. Contact
  1. For questions regarding the Service or these Terms, please contact:
    Email: contact@applifters.com
    Mail: Olimpijska 2, 81-538 Gdynia, Poland